Mi Movistar 25.3.16

Welcome to the Mi Movistar app!

Download the Mi Movistar app, the application available for Movistar España customers, and take your management of your mobile contract and prepaid lines and services to the next level. All conveniently from your mobile device.

Check the details of your rates and services, as well as real-time usage. View and download your bills, solve problems and product malfunctions, or track your Movistar product and service orders to know their status.

Here is a detailed overview of what you can do:

• Enjoy offers and exclusive content in the Store section.
• Manage your line in real-time: instantly check your contracted products, Fiber or ADSL Internet speed, and your data and call usage for both mobile and landline. This way, you can keep track of any extra expenses.
• Also, activate the mobile line consumption 'widget' for your smartphone desktop and always have this information at hand.
• Never run out of mobile data: subscribe to additional extra data if you need to complement your monthly plan, manage shared data between your lines, or pay as you go. Or check if you have unlimited data in your plan.
• Manage your prepaid mobile lines: check balance, usage, and transactions. Top up your balance or request an advance payment. Manage data or call bundles.
• Set up your TV Movistar Plus+: discover the included functionalities and services in your plan. Add TV packages and channels à la carte according to your preferences or choose and change your plan.
• Access the details of your bills. You can download them in PDF format.
• Activate and manage services for:
  • Mobile line: voicemail, call forwarding, roaming, and more. You can also check the PUK code in case of device lockout.
  • Digital services: Secure Connection, Smart WiFi, Movistar Cloud, and even get tokens just by activating them.
  • Television content: Don't miss out on Movie Premieres and the programming in the TV Guide.

In addition...

• Use technical support for your Fixed, Mobile, Internet, or TV Movistar Plus+ products.
• Test the speed of your Internet connection from your mobile (for both WiFi and mobile networks). And if you want to configure your Internet device-router, we will take you to the Movistar Alejandra Portal.
• You can now visit a store by making an appointment reservation through the app.
• Facilitate your in-store visits to Movistar by generating your personalized QR code for identification, easily and securely.

Awards

• With Movistar Tokens, get fantastic experiences. Easily generate tokens just by exploring your Movistar world and redeem them for movie premieres, unlimited data bundles, channel tastings on Movistar +, exclusive raffles, amazing experiences, and much more.

Security

• Customize the settings of the Mi Movistar app and enhance the security of your session with PIN or Biometric-Fingerprint access, if supported by your device. Access all notifications received from Movistar whenever you need them.

*Certain features and management options are only available for a specific number of Movistar users. We continue to work on incorporating these features for all users.

We appreciate your inquiries and suggestions to provide you with the best application in its category: appmimovistar@telefonica.com.